I don't expect stellar service at a chain restaurant however I do expect to be treated with respect as I treat the staff. I tried to pay the bill to ensure his tip reflected the level of service provided however the couple I was with insisted they pay. I could not believe the way he was treating the customers. The bill was dropped on the table without any words. When we declined it was back to being gruff. He then did not return until it was time to ask if anyone wanted dessert. Asking for cheese was met with a grunt and a quick grating for everyone though not everyone asked for cheese but Ali didn't care. The waiter seemed totally put off with his job, as if it was a chore to be there. Took another few minutes for two glasses of wine to be served and food order taken yet the other non alcoholic drink didn't arrive until after we asked where it was, and after we had salads and soup. He then took drink orders and not food orders. He did not return to the table for another 16 minutes. They were not ready to order when he first arrived and it seemed as though he took that personally. I went with another couple and the way the waiter Ali treated them was abysmal. What I did not expect was the absolutely rude and condescending service we received. You know going to the Olive Garden you will get okay food, not great but not bad.
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